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Our support team will get back to you within 24–48 hours.

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Getting Started

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Creating Your Account Navigating the Dashboard Understanding Cloudairy's Tools Setting Up Your First Project/Board Accessing Templates and Resources

Cloudchart: Visualizing Cloud Architectures
Creating and Managing Cloudcharts Layout and Canvas Customization Diagram Creation Tools AI-Powered Diagram Assistance Working with Templates Collaboration and Sharing Exporting and Version Control Advanced Tips

Whiteboard: Collaborative Brainstorming
Starting a New Whiteboard Session Using Sticky Notes and Drawing Tools Facilitating Team Brainstorming Saving and Sharing Whiteboard Sessions Additional Tools You Can Use

Doc: Streamlined Documentation
Creating and Editing Documents Collaborative Writing and Commenting Organizing Documents with Folders Exporting and Printing Documents

WorkHub
Creating and Assigning Tasks Setting Deadlines and Priorities Tracking Task Progress Saving and Sharing

Timeline: Project Scheduling
Building Project Timelines Adding Milestones and Deadlines Adjusting Schedules Dynamically Sharing Timelines

List: Organizing Workflows
Creating Custom Lists Categorizing and Filtering Items Collaborating on List Items

AI-Powered Features
Generating Diagrams from Text Descriptions Utilizing AI for Mind Mapping and Brainstorming Creating Visuals with AI Image Generator Understanding AI Credit Usage and Limits

Templates and Pre-Built Solutions
Exploring the Template Library Customizing Templates for Your Needs Creating and Saving Personal Templates Sharing Templates Across Teams Best Practices for Template Utilization

Account Management and Billing
Updating Profile and Account Settings Understanding Subscription Plans Managing Billing Information Accessing Invoices and Payment History Handling Subscription Upgrades or Cancellations
Help Center
Account Management and Billing

Handling Subscription Upgrades or Cancellations

Handling Subscription Upgrades or Cancellations

Cloudairy lets you manage changes to your plan instantly:

  1. In Workspace > Subscription , click Invoices to upgrade or downgrade based on your team’s evolving needs.
  2. Use Change License to purchase additional seats for new team members.
To cancel:
  1. Select Cancel Subscription in the Billing section.
  2. Read the detailed prompt:Do not cancel if you are only changing team size, payment method, or billing period.
  3. Cancellations take effect at the end of the current billing cycle, and you will not be charged further after that date.

At any time, your subscription details, usage, and billing history remain available for full transparency.

Accessing Invoices and Payment History

Design, collaborate, innovate with Cloudairy

Unlock AI-driven design and teamwork. Start your free trial today

Cloudchart
Presentation
Form
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Task
whiteboard
list
Doc
Timeline

Design, collaborate, innovate with Cloudairy

Unlock AI-driven design and teamwork. Start your free trial today

Cloudchart
Presentation
Form
cloudairy_ai
Task
whiteboard
Timeline
Doc
List